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TELEMATICA / FOR TOYOTA & LEXUS DEALERSHIPS

Your cars are talking. Turn signals into service.

Vehicle alerts shouldn’t sit in an unopened portal. Telematica connects qualifying signals to customer outreach, appointments and repair orders—inside your existing dealership systems.

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VEHICLE SIGNAL → CUSTOMER CONVERSATION → SERVICE VISIT

From alert to action.

  1. Detect & triage

    Identify the signal. Filter duplicates and existing appointments.

  2. Match & reach out

    Connect the VIN to the customer. Send relevant SMS outreach.

  3. Book & attribute

    Confirm the appointment and trace the outcome to its source.

One connected handoff. No new portal to manage.

HOW TELEMATICA WORKS

Alert to repair order.

Five connected steps—from the vehicle signal to the service outcome.

  1. Detect

    Monitor connected vehicle signals, including warning lights, oil life, diagnostic trouble codes, tire pressure and collision signatures.

  2. Triage

    Filter duplicates and check for open repair orders and existing appointments, so the next action reflects what is already happening.

  3. Match

    Match the VIN to the customer record in your system, connecting the vehicle signal to the right person.

  4. Reach out

    Send a personalized SMS with a booking link within 30 minutes for qualifying alerts. Automated follow-up helps the customer take the next step.

  5. Book & attribute

    Confirm the appointment in your scheduler, create the repair order in your system and attribute revenue back to the originating alert.

Built for your operation.

Who is Telematica designed for?

High-volume franchise stores, dealer groups and multi-rooftop operators receiving hundreds or thousands of telematics alerts each month.

What does a successful rollout need?

Capacity to handle the volume, a proactive approach to retention and a business development center ready to operationalize telematics. Confirm provider and dealership-system compatibility during your demo.

BEYOND THE ALERT

A signal needs a next step.

Telematica connects the alert to the work that follows: customer outreach, scheduling and a traceable service outcome.

Woman checking her smartwatch while holding a phone outdoors.
01 / TIMING

Reach out while it matters.

Start personalized SMS outreach within 30 minutes for qualifying alerts, with a booking link and automated follow-up.

See the five steps
Technician using a laptop in an automotive service workshop.
02 / WORKFLOW

Work where your team already works.

Appointments enter your scheduler. Repair orders enter your system. Your team keeps its existing workflow, without another portal to manage.

Explore the workflow
Headset-wearing team member using a laptop.
03 / COVERAGE

Handle the volume.

Handle high alert volumes with deduplication and triage, so your BDC can focus on the conversations that need its attention.

Find your fit
Damaged sedan secured to a tow vehicle after a collision.
04 / COLLISION

See beyond routine service.

Identify collision signatures and route body shop leads automatically, connecting another vehicle signal to a useful next step.

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BUILT FOR THE SERVICE DRIVE

The next service visit starts before the phone rings.

Turn connected vehicle context into a clear next step for your customer and your team.

Customer viewing a car in a dealership showroom.

A warning light, a service need and a booking conversation belong to the same journey. Telematica connects them so your team can act on the opportunity instead of moving data between portals.

Who it’s for

Built for your service team.

For stores with service capacity, a proactive approach to retention and a BDC ready to operationalize telematics.

  • Toyota & Lexus dealerships
  • Dealer groups
  • Multi-rooftop operators

Dealership results

Results worth a closer look.

See how dealership teams have put vehicle alerts to work.

$124,245

Revenue from 226 repair orders

3,283 alerts → 336 appointments

$52,754

Month 2 attributed revenue

1,039 alerts → 200 appointments

+6%

Vs. district

OEM telematics redemption scores

Individual dealership examples. Results vary by store and reporting period.

In the words of dealership teams.

Before implementing the platform, our team was manually processing between 2,000 and 4,000 alerts each month. For dealerships still trying to handle this manually, the difference is night and day
General ManagerHigh-volume Lexus store, Southern California
Telematica helped us turn alert management from a daily grind into a consistent, revenue-driving process. We’re filling more bays and freeing up our BDC to focus on what they do best.
Fixed Operations DirectorLexus store, Midwest
Our redemption scores have continued to climb while we’ve consistently outpaced the district. The results speak for themselves
Fixed Operations DirectorToyota store, Southern California
More Telematica customer results

PUT YOUR VEHICLE SIGNALS TO WORK

Your next service opportunity is already out there.

Let’s look at your alert volume, existing systems and dealership workflow—and see where Telematica fits.

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