01
Answer the question in front of them.
Help customers with vehicle questions while learning what they want from their next car.
Sales Agent
Turn vehicle questions into test drives.
Let Sales Agent answer vehicle questions, understand what the customer wants, follow up and book the test drive. Give your salespeople the conversation to work from—and more time for the person behind it.
The work before the showroom. Handled.
Less routine chasing. More time for a real sales conversation.
02
Keep the conversation moving.
Qualify the inquiry and follow up. Give your team the customer’s interests, questions and preferred next step.
03
Bring the conversation to a test drive.
Book the visit so your salespeople can spend their time understanding the customer and helping them choose.
From “I have a question” to “See you Saturday.”
A prospective buyer has a question and a family that needs more space.
- 01
The customer asks about a vehicle.
Sales Agent answers vehicle questions and begins the conversation.
- 02
Their plans become clearer.
It qualifies the inquiry by learning what matters to the customer and what they want to do next.
- 03
The conversation continues.
Sales Agent follows up as the customer considers the visit.
- 04
The test drive gets booked.
Arrange the appointment and give the sales team the conversation and customer interests to work from.
- 05
Your salesperson makes it personal.
Start with what the customer has already shared. Spend the visit on advice, the vehicle and the buying decision.
Questions dealers ask.
What does Sales Agent handle?+
Vehicle questions, inquiry qualification, follow-up and test-drive booking.
What does the salesperson bring?+
Dealership knowledge, personal advice and judgment. The conversation gives them the customer’s interests and questions to start from.
Is this the same as service-to-sales?+
No. Sales Agent handles sales inquiries. Service-to-sales is a separate opportunity to offer an existing service customer an estimate for their vehicle.
Talk to Blink
Give your sales team more time with buyers.
Let Sales Agent handle the questions, follow-up and booking around the conversation.