Scheduling & Search Engine Booking

Less typing. A service visit booked.

Recognize the returning customer, carry their vehicle details into booking and let them choose the service and time. A reminder should lead to an appointment, not another form to start over.

One booking experience. Several ways in.

01

From your website

Give visitors a direct way to arrange service.

02

From a personal reminder

SmartURL takes known customer and vehicle details from the invitation into booking.

The customer makes the choices that matter.

Use what is already known. Keep attention on arranging the visit.

  1. Open the invitation.

    The customer follows the booking link in their service message.

  2. See the known details.

    Customer and vehicle information is already filled in.

  3. Choose service and a time.

    The booking experience presents the service and appointment choices.

  4. Book the visit.

    The chosen appointment enters the dealership’s connected scheduling workflow.

Questions dealers ask.

Does this have to live on our website?

No. Hosted booking links can also be used in customer communications. Website deployment follows your OEM and website requirements.

What if the customer starts but leaves?

Abandoned-booking recovery helps continue the unfinished booking.

Can customers book from Google or Apple Maps?

Search Engine Booking supports eligible listings. Listing access and setup determine where the booking option appears.