01
Customer and vehicle context
Use the records needed to recognize the customer and make the message relevant.
Integrations
Less manual work between your systems.
Customer records, appointment booking and team communication do different jobs. Connect the parts your dealership needs so staff are not carrying the customer’s story from one screen to another.
An integration should do a specific job.
A useful connection has a clear record, action and owner.
- 01
Name the job.
Start with a customer task: arrange service, follow up on a recommendation or answer a call.
- 02
Identify the systems involved.
Map the customer records, scheduling path and team tools that the task needs.
- 03
Confirm the connection.
Check the supported behavior, data access and dealership permissions.
- 04
Agree how the team uses it.
Make the operating setup and responsibilities clear before launch.
Questions dealers ask.
Which systems should we bring to the conversation?+
Your dealer management system, scheduler, website and the customer task you want to improve.
Can we keep our current systems?+
Blink is designed to work alongside dealership systems. The exact connection and behavior depend on the systems and products involved.
What does Toyota/Lexus data access cover?+
Telematica eligibility and licensed vehicle data are separate from the dealership-system connections. We confirm both for your store.
Start with what needs to move.
02
The appointment
Connect booking to the scheduling workflow your store will use.
03
The team’s conversation
Keep the customer’s communication and service context available in eHub.
Talk to Blink
Let’s map your systems.
Bring your DMS, scheduler and the customer job you want to improve.