Customer Stories

Telematica, through the dealership’s experience.

Explore published dealership accounts of Telematica: alert handling, BDC work and telematics redemption.

Customer Stories

Three operational perspectives on Telematica.

01

Lexus: handling the alert workload.

A published General Manager account from a high-volume Southern California Lexus store describes the shift from manual alert processing.

Read the Telematica examples
02

Lexus: supporting the BDC.

A published Fixed Operations Director account from a Midwest Lexus store describes filling bays and freeing the BDC to focus on its work.

Read the Telematica examples
03

Toyota: watching redemption.

A published Fixed Operations Director account from a Southern California Toyota store describes improving redemption scores and a district comparison.

Read the Telematica examples

Customer Stories

A useful example starts with the dealership work.

The published accounts focus on practical questions: how to handle alerts, how the BDC spends its time and how telematics redemption is performing. Read each account separately. A customer quotation and a numerical example should not be assumed to describe the same dealership or reporting period.

Customer Stories

Read each example in its own context.

  1. Understand the starting point.

    Look at the dealership work described, such as manual alerts or BDC follow-through.

  2. Review the account.

    Read the separately published figures and customer comments on the Telematica page.

  3. Bring it back to your store.

    Discuss your vehicle-data eligibility, team workflow and service capacity with Blink.

Before we get started

Where can I read the full examples?

The example links go to Blink’s Telematica page, which contains the published figures and dealership accounts.

Are the figures a typical dealership result?

The figures are individual dealership examples. Results vary by store and reporting period.

Can Telematica fit our dealership?

We’ll review vehicle-data eligibility, your service operation and the systems your team uses.